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Connection

OBS says live but platform shows offline

The green "LIVE" indicator is on, but Twitch or YouTube says you're not streaming.

This is one of the most frustrating issues in streaming. A "silent failure" where everything looks fine on your end, but viewers see nothing. OBS connects to the ingest server, but something breaks between there and the platform.

Why this happens

When you click "Start Streaming" in OBS:

  1. OBS connects to the platform's ingest server
  2. The ingest server processes your stream
  3. The platform distributes it to viewers

The connection can succeed at step 1 but fail at step 2 or 3. OBS only knows about step 1. It shows "LIVE" even when the stream isn't reaching viewers.

Immediate fixes

1. Check and regenerate your stream key

Stream keys can become invalid or corrupted.

2. Try a different ingest server

The server you're connecting to might be overloaded or having issues.

3. Check platform status

The platform itself might be experiencing issues.

4. Stop and restart the stream

A full restart can clear transient connection issues.

  1. Click Stop Streaming in OBS
  2. Wait 30-60 seconds (not just 5 seconds)
  3. Click Start Streaming again

Twitch-specific troubleshooting

Use Twitch Inspector

Twitch Inspector shows whether your data is actually reaching Twitch.

  1. Go to inspector.twitch.tv
  2. Log in with your Twitch account
  3. Start your stream in OBS
  4. Watch the Inspector for incoming data

If Inspector shows no data but OBS says "LIVE", the connection is failing after OBS.

Check account status

YouTube-specific troubleshooting

Stream scheduling issues

Check YouTube Studio

  1. Open YouTube Studio
  2. Go to Content → Live
  3. Check if your stream appears there
  4. Look for any error messages in the stream health panel

Advanced checks

Firewall and antivirus

Security software can block outgoing stream data.

Protocol settings

Related issues

Disclaimer: Platform interfaces and features change frequently. Menu locations may differ from what's described. For current official guidance, visit help.twitch.tv or YouTube Help.